Placing an order is simple! Just browse through our collection of cases and accessories, select the products you love, and add them to your cart. Proceed to the checkout, fill in your shipping details, and complete the payment process.

Voila! Your order will be on its way to you soon.

At dalge, we prioritize your convenience and security when shopping with us. We gladly accept all major credit cards, PayPal, Apple Pay, GooglePay, and Shop Pay for a seamless checkout experience. Your payment information is protected with the highest level of security, ensuring that your transactions are safe and secure.

Orders are dispatched from our warehouses in Europe and USA depending on the Country of Shipment. All shipments are fully tracked from our warehouse to your door . 

Tracking info will be emailed to you as soon as the item/ items are shipped . Allow 24-48 Hrs after shipment to track your order. 

.Orders need 1-3 business days processing before they are sent out for shipping. 

For “Pre-Order” Items,  always check the dates of shipping on product description. 

ESTIMATED SHIPPING TIMES: 

IMPORTANT NOTE: 

-Shipping Times are after processing of the Item. Processing Times are stated above. 

-At DALGE, we partner with 2 printing partners to ensure the highest quality and swift delivery of our products. 

FOR USA MARKET all products except the macbook cases leave from the same warehouse. therefore, us customers if purchasing other items along with a macbook case you will receive tracking info for two parcels. 

ALL EUROPE AND UK PRODUCTS are shipped from EU warehouse arriving in one parcel.


FOR INTERNATIONAL MARKET products are shipped from eu warehouse arriving in one parcel.

UNITED STATES:

FAST TRACKED SHIPPING : 2-7 Business Days 

EUROPE & UK:

STANDARD TRACKED SHIPPING: 3-10 Business Days 

EXPRESS TRACKED SHIPPING: 2-4 Business Days via DHL Express 

WORLDWIDE:

STANDARD TRACKED SHIPPING: 8-15 Business Days 

EXPRESS TRACKED SHIPPING: 2-5 Business Days via DHL Express 

SHIPPING PRICES:

Free Shipping over 80 euro

Shipping prices are calculated at Checkout.

PLEASE NOTE: 

During Holidays, Shipping Companies are very busy and some orders might experience delays. Make sure you place your order ahead of time to avoid delays .

Free Shipping over 80. Shipping Costs depend on the location of shipment. Shipping Costs are calculated at Checkout when you fill in your address details, enabling accurate shipping calculation.

If you wish to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an item has entered the production stage, changes or cancellations may not be possible.

This applies only for USA Market.In Europe , UK, and International Market all products leave from the same location arriving in one Parcel.

At Dalge Company, we partner with two printing partners to ensure the highest quality and swift delivery of our products.

For USA Market only, Laptop Cases Leave From another location. Therefore purchasing a MacBook Case In US along with other items, you will receive Fast Tracking info for two parcels. Rest Assured, Your parcels will be delivered smoothly at your door!

Parcels will come with tracking number. Once your order is shipped, you will receive an email with tracking information for your package or packages, allowing you to monitor their process.

We are excited to announce that we have just launched worldwide shipping to better serve our customers around the globe! This enhancement allows you to enjoy our products no matter where you are, making it easier than ever to access what you love. Whether you're in North America, Europe, Asia, or beyond, you can now place your orders with confidence and look forward to receiving your items right at your doorstep.

At Dalge, we strive to ensure that our customers are satisfied with their purchases. Please read our refund and exchange policy below:

Eligible Refunds and Exchanges: We accept refunds and exchanges only if the items appears to be faulty. If you receive a defective product, please reach out to us within 14 days of receiving your order.

Incorrect Orders: Please make sure to order the correct case for your device. We cannot process refunds or exchanges for items ordered in the wrong model. Always double-check your device model before placing an order.

Required Documentation: To initiate a refund or exchange, we kindly ask that you send clear pictures of the faulty product to our email at dalgeofficial@gmail.com. This will help us assess the issue and provide a resolution.

Processing Time: Once we receive your photos and request, our team will review the case and get back to you within 10 business days with the next steps.

Shipping Costs: Please note that shipping costs for returns are the responsibility of the customer unless the product is deemed faulty.

We appreciate your understanding and cooperation. If you have any questions regarding our policy, feel free to reach out to us at the email provided above. 

Thank you for choosing Dalge!

You can reach our customer support team by sending an email on dalgeofficial@gmail.com.

We strive to respond to all inquiries within a few hours.

If your package hasn’t arrived within the expected timeframe, please contact our customer service team for assistance. We’ll do our best to help you locate your order.

For orders shipped to USA  there are no additional customs duties, ensuring a straightforward shopping experience.

All orders to EUROPE, LONDON , INTERNATIONAL DESTINATIONS AND CANADA leave from our warehouse in EUROPE. 

Please note that customs duties and taxes may be applicable and are the responsibility of the customer. 

individual Research Recommended: We encourage our customers to stay informed about their country’s import regulations. It is advisable to check with local customs offices or government websites for the most current information regarding any duties or taxes that may apply to shipments from Europe.

At Dalge, we are committed to providing a clear and transparent shopping experience, and we appreciate your understanding of the complexities involved with import taxes within Europe.