Frequently Asked Questions

Placing an order is simple! Just browse through our collection of phone cases, phone grips, airpod cases, macbook cases, drinkware, journals, notebooks and mouse pads, select the products you love, and add them to your cart. Proceed to the checkout, fill in your shipping details, and complete the payment process. Voila! Your order will be on its way to you soon.

Absolutely! We are proud to offer international shipping to customers worldwide. Please note that shipping times and costs may vary depending on your location. Rest assured, we strive to deliver your order promptly and efficiently. USA shipping 3-7 days after production, international shipping 8-12 days after production. During severe weather conditions expect small delays in shipping or production since our partners' and employees' safety is a priority.

If you wish to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an item has entered the production stage, changes or cancellations may not be possible.

To place an order, simply select the item you like from our shop and provide the necessary customization details in the given fields. Once you're done, add the item to your cart and proceed to checkout.

Unfortunately, personalized items are generally non-refundable and non-exchangeable, as they are uniquely made to your specifications. However, if there is an error on our part or the item arrives damaged, please contact us within seven days of receiving your order, and we'll work with you to find a solution.

As per our refund and exchange policy, we accept returns or exchanges only if the item is faulty. In such cases, we require pictures as evidence of the fault. This ensures that we can assess the issue accurately and provide you with the best possible solution. If you received a faulty item please contact us.

You can reach our customer support team by sending an email on dalgeofficial@gmail.com.

We strive to respond to all inquiries within a few hours.